Shipping Policy
Warranty Information
At Garland Barber Supply, we are committed to providing high-quality products. To ensure customer satisfaction, we offer limited warranties on select items. Please read the details of our warranty policy below:
Warranty Coverage
-
The warranty applies only to items purchased directly from Garland Barber Supply.
-
Coverage includes manufacturing defects and workmanship issues. It does not cover damage caused by misuse, accidents, normal wear and tear, or unauthorized modifications.
Warranty Period
-
Warranty periods vary by product. Please refer to the product listing or packaging for specific warranty details.
-
If no warranty period is specified, the default warranty period is 90 days from the date of purchase.
Filing a Warranty Claim
-
Contact us at support@garlandbarbersupply.com with the following details:
-
Order number
-
Product name and model
-
Description of the issue
-
Photos or videos of the defect
-
-
Our team will review your claim and respond within 3-5 business days with further instructions.
Resolution Options
-
If your claim is approved, we may offer one of the following resolutions:
-
Repair of the defective product
-
Replacement with the same or comparable product
-
Store credit or refund (at our discretion)
-
Exclusions
-
Warranty claims are not accepted for products purchased from unauthorized sellers.
-
Products that have been tampered with, altered, or used outside their intended purpose are not eligible for warranty coverage.
Shipping Costs
-
Customers are responsible for shipping costs when sending items for warranty claims.
-
If the claim is approved, we will cover the cost of shipping the repaired or replacement item back to you.
Contact Us
If you have questions about our warranty policy, please reach out to us at:
Garland Barber Supply
Email: support@garlandbarbersupply.com
Phone: 469-540-8090
Address: 4222 Rosehill Rd, STE 10 Garland, Tx
We appreciate your trust in our products and are here to support you.