Refund Policy


Refund Policy

Thank you for shopping with Garland Barber Supply. We want to ensure you are completely satisfied with your purchase. Please read our refund policy carefully before making a purchase.

Returns

  • All returns must be initiated within 7 days of receiving your order.

  • Items must be in brand-new condition, unused, and in their original packaging.

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item).

Non-Returnable Items

The following items are not eligible for returns:

  • Gift cards

  • Items marked as "final sale"

  • Opened or used products, unless defective

Defective or Incorrect Items

  • If you receive a defective or incorrect item, contact us at support@garlandbarbersupply.com within 48 hours of delivery.

  • Include photos of the item and a brief description of the issue.

  • We will provide instructions for returning the item and cover the cost of return shipping.

Refund Process

  • Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5-7 business days.

  • Shipping fees are non-refundable unless the return is due to our error.

Exchanges

  • We do not offer direct exchanges. To exchange an item, initiate a return and place a new order for the desired product.

Cancellations

  • Orders can only be canceled within 24 hours of placement. After this period, the order may have already been processed and shipped.

Contact Us

If you have any questions about our refund policy, please contact us at:

Garland Barber Supply
Email: support@garlandbarbersupply.com
Phone: 469-540-8090
Address: 4222 Rosehill Rd, STE 10 Garland, Tx

We appreciate your business and look forward to serving you again.